Pricing - Converged Medical Solutions

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Managed Services – Tiered Offerings For Healthcare

General Practice Tier — Watch-Only Monitoring

Affordable, fixed-cost monitoring for busy practices that want peace of mind — not a full IT department. This entry-level Managed Services package is designed for smaller or lower-complexity healthcare practices that still want a safety net. With 24×7 monitoring and fixed monthly pricing, we’ll keep an eye on your systems and notify you if anything goes down — so you’re not flying blind.

There’s no pay-per-alert model or ad-hoc billing surprises: you get a clear, contracted service with defined coverage and response options. Ideal for :

General Practices

Allied health clinics

Solo or dual-doctor practices

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Included :

24×7 system & device monitoring

Alerts when critical services go offline

Pay-per-visit onsite support

Pay-as-you-go remote support (available if needed)

What It’s Not :

No hands-on support unless you ask for it

No software management or patching

No included security tools

It’s a cost-effective starting point that gives you visibility and control — without overcommitting time or budget.

Specialist Care Tier — Secure Operations

For practices that want more support, security, and structure. Get access to essential managed services during business hours, with active support for your team and proactive endpoint protection. Great for :

Specialist clinics

Busy GPs scaling up

Practices handling sensitive patient data

Includes everything in General Practice Tier, plus :

8am–6pm remote support (Mon–Fri)
Remote device management
Anti-virus / EDR software (per device)
Monthly executive reports (security & asset health)
Discounted on-site visits
Optional vCIO & compliance add-on

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ER & Critical-Care Tier — Fully Managed Service

For practices that can’t afford downtime or risk. This premium tier offers comprehensive, always-on support and protection.

It’s built for high-volume clinics, after-hours providers, and any healthcare environment that depends on uninterrupted access to IT systems and secure patient data.

Includes everything in Specialist Care, plus :

24×7 unlimited remote support
24×7 SOC (Security Operations Centre) with breach response
Dark web monitoring with auto-reporting
Monthly security awareness training & LMS
Executive reporting with risk scorecard
Quarterly vCIO sessions
4 hours/month included on-site support

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REVIEWS

Testiominal

Dr. Hamza Raza, Dermatology Center, Melbourne

" With Compliance-as-a-Service, meeting HIPAA standards has become effortless. Their team streamlined the entire audit process, from risk assessment to documentation. "

Dr. Ayesha Khan, GP Clinic, Sydney

" Converged Medical made our clinic’s IT integration seamless. Since the PACS and RIS installation, data retrieval has become so fast that our patients’ waiting time has almost halved. "

Dr. Omar Farooq, Dental Practice Sydney

" Thanks to SOC-as-a-Service, our 24/7 network monitoring is now fully automated, and the incident response time has improved dramatically. "

Dr. Sara Malik, Radiology Lab, Brisbane

" Their Dark Web Monitoring feature safeguards our patient data from real-time threats. It truly gives us peace of mind. "

Dr. Faisal Shah, Outpatient Center, Brisbane

" The remote and onsite IT support team is fast and reliable. Whenever we need urgent assistance, their response is always prompt and professional. "

Dr. Neha Iqbal, Multi-specialty Clinic, Melbourne

" Converged Medical’s Managed Cloud Services have completely changed the way we store and access patient records.speed, are outstanding."