Sentinel

Sentinel Managed Services.

We deliver managed IT and security through clearly defined Sentinel tiers. Each builds on the last, giving you a clear pathway from visibility and protection through to full operational ownership and accountability.

sentinel/ˈsɛntɪn(ə)l/noun
1.
the watch

a guard posted to keep watch; constant visibility, so a threat is seen before it lands.

2.
the shield

one who stands guard and protects; layered defences holding the line around your data.

3.
the sword

ready to act, not merely observe; a fast, informed response when something gets through.

Core

Monitoring & visibility

Foundational monitoring, visibility and baseline endpoint protection. Ideal when you want assurance your systems are watched, while keeping response and day-to-day IT in-house.

+Device and system monitoring
+Performance and availability alerts
+Asset and patch status visibility
+Endpoint antivirus and EDR
+Secure remote access for authorised support
MOST POPULAR

Pro

Secure monitoring & detection

Builds on Core with active security oversight and managed patching. Reduces cyber risk through continuous monitoring and patch discipline, without fully outsourcing IT operations.

Everything in Core, plus
+Managed OS patching and compliance
+24×7 SOC monitoring and alert escalation
+Email threat protection
+Credential exposure and dark web monitoring
+Phishing simulation and user awareness testing

Prime

Fully managed IT & security

A fully managed service with predictable costs, reduced risk and a single point of accountability. We assume responsibility for day-to-day operations, remediation and security outcomes.

Everything in Pro, plus
+Unlimited helpdesk and end-user support
+Proactive remediation and incident response
+Managed patching and threat containment
+Backup monitoring and restore validation
+Quarterly reporting and vCIO roadmap guidance

Feature comparison

What's included at each tier, at a glance.

CapabilityCoreProPrime
System & device monitoring✓✓✓
Endpoint antivirus & EDR✓✓✓
Secure remote access✓✓✓
24×7 SOC monitoring & escalation–✓✓
Managed patching & compliance–✓✓
Email & dark web threat protection–✓✓
Phishing simulation & awareness–✓✓
Unlimited helpdesk & support––✓
Proactive remediation & response––✓
Backup monitoring & restore validation––✓
Quarterly reporting & vCIO roadmap––✓

Let's match you to the right tier.

Book a consult and we'll help you match the right level of cover to your risk tolerance and obligations.

Book a Consult