Sentinel

Sentinel Managed Services.

We deliver managed IT and security through clearly defined Sentinel tiers. Each builds on the last, giving you a clear pathway from visibility and protection through to full operational ownership and accountability.

sentinel/ˈsɛntɪn(ə)l/noun
1.
the watch

a guard posted to keep watch; constant visibility, so a threat is seen before it lands.

2.
the shield

one who stands guard and protects; layered defences holding the line around your data.

3.
the sword

ready to act, not merely observe; a fast, informed response when something gets through.

Core

Monitoring & visibility

Foundational monitoring, visibility and baseline endpoint protection. Ideal when you want assurance your systems are watched, while keeping response and day-to-day IT in-house.

+Device and system monitoring
+Performance and availability alerts
+Asset and patch status visibility
+Endpoint antivirus and EDR
+Secure remote access for authorised support
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Pro

Secure monitoring & detection

Builds on Core with active security oversight and managed patching. Reduces cyber risk through continuous monitoring and patch discipline, without fully outsourcing IT operations.

Everything in Core, plus
+Managed OS patching and compliance
+24×7 SOC monitoring and alert escalation
+Email threat protection
+Credential exposure and dark web monitoring
+Phishing simulation and user awareness testing

Prime

Fully managed IT & security

A fully managed service with predictable costs, reduced risk and a single point of accountability. We assume responsibility for day-to-day operations, remediation and security outcomes.

Everything in Pro, plus
+Unlimited helpdesk and end-user support
+Proactive remediation and incident response
+Managed patching and threat containment
+Backup monitoring and restore validation
+Quarterly reporting and vCIO roadmap guidance

Feature comparison

What's included at each tier, at a glance.

CapabilityCoreProPrime
System & device monitoring
Endpoint antivirus & EDR
Secure remote access
24×7 SOC monitoring & escalation
Managed patching & compliance
Email & dark web threat protection
Phishing simulation & awareness
Unlimited helpdesk & support
Proactive remediation & response
Backup monitoring & restore validation
Quarterly reporting & vCIO roadmap

Let's match you to the right tier.

Book a consult and we'll help you match the right level of cover to your risk tolerance and obligations.

Book a Consult